• Q: What are your check-in and check-out times? A: Our standard check-in window is between 14:00 (2:00 PM) and 21:00 (9:00 PM), and check-out is by 10:00 AM.

   

  Q: Can I arrive before 14:00? A: Yes! You are welcome to drop off your luggage, collect your keys, and relax in our gardens or communal lounge anytime from 10:00 AM free of charge. If you require full room access before 14:00 (e.g., to dress for a wedding), we offer Premium Early Check-In options starting from R900, subject to availability and pre-arrangement.

   

  Q: What happens if I arrive after 21:00? A: If you plan to arrive after 21:00, please notify us by 18:00 on your arrival day. Late check-in fees apply (ranging from R350 to R1,200 depending on the time) to manage staffing requirements.
  
  For our full check in policy please click here

Absolutely. A complimentary, breakfast is served every morning between 7:30 AM and 9:30 AM in the Manor House dining room.

We pride ourselves on using fresh, locally sourced ingredients.

Yes, we happily accommodate vegetarian, vegan, gluten-free, and dairy-free diets, as well as specific food allergies.

Please notify us of any dietary restrictions when making your reservation so our chef can prepare accordingly.

We understand that plans change. Our standard cancellation policy is as follows:

• Full Refund: Cancellations made 14 days or more prior to your scheduled arrival date.
• Partial Charge: Cancellations made between 13 and 3 days prior will forfeit the deposit (cost of the first night).
• Full Charge: Cancellations made within 48 hours of arrival or "no-shows" will be charged for the full reservation.

Yes, we are pet-friendly! We welcome well-behaved pets. Because we are situated in an expansive country setting with abundant open spaces, it is a wonderful place for your dogs.

• Please note: To ensure the comfort of all guests, pets must be house-trained, kept on a leash in common outdoor areas, and never left unattended in the rooms. Please notify us when booking so we can allocate a suitable room.

Yes. We provide complimentary, secure on-site parking within the estate grounds for all registered guests. No advance parking reservation is necessary.

Yes, high-speed Wi-Fi is complimentary and accessible throughout the main house, guest rooms, and garden terrace.

Every guest room is also equipped with a TV with access to DStv

Crestwood Estate is a 100% smoke-free indoor environment.

This includes all guest rooms, balconies, and common areas (including e-cigarettes and vapes).

Smoking is only permitted in the designated outdoor smoking area near the lower gardens.

A cleaning fee will be applied for any violation.

Crestwood Estate is perfect for those who love the outdoors. Guests can enjoy a variety of recreational activities right on the property, including scenic walking paths, awesome views, birdwatching, visit our Friesien Horses and exploring our open green spaces.

While we focus on peaceful accommodation and outdoor relaxation on-site, the surrounding area offers excellent local eateries, farm stalls, and artisanal shops. We are always happy to recommend nearby spots for lunch and dinner.